You deserve the time to have all your questions answered so that you feel good about the next steps. After all, you’re going to have to live with the consequences of whatever we do—shouldn’t these consequences be something you’re thrilled with? We want you to breathe easy, knowing that you’re dealing with friends and neighbors instead of some large company that pursues the bottom line at the expense of every other value. We also pride ourselves in doing the job right. We don’t believe in temporary fixes, and we don’t believe in shortcuts. That’s why we require all of our technicians to become industry certified. That means that we have all of the knowledge that we need to diagnose the root causes of problems, rather than treating symptoms. Don’t believe us? When we visit your home, please ask us how we know what size air conditioning unit you need. We don’t just take a guess or try to sell you something that is sitting in our shop. We actually put your home to the test, find out what you need, then order that unit for you. Finally, we have all of the necessary insurances and licenses to make sure you are protected while we are on the job site. These insurances and licenses go hand-in-hand with our money-back guarantee to ensure that working with us is as risk-free as possible. ...read more

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